Boosting Social Lead Generation Through Effective Customer Service

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In today's era of digital technology, customer service has become more important than ever. Not only can it make or break a customer’s experience with your brand, but it can also help to generate leads and improve retention. With social media becoming an increasingly popular platform for consumers…
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5 Signs You Need Help with Social Listening

How many hats can one person wear? A company that doesn’t devote the resources to social listening is missing out on delivering what potential clients want most. That’s where social listening services come in. Is your company experiencing any of the following five signs? If so, it might be…