Social listening and content moderation
Every day, your customers are actively connecting and sharing content on your social media channels. Each comment has the ability to applaud your successes or quickly spiral into a crisis. Your social team can’t monitor every conversation on every channel at all times.
We have over 15 years experience in monitoring and moderation services, customer relationships lasting 10+ years and have reviewed 100s of billions of online comments. By being platform agnostic, we bring an experienced yet unbiased perspective so you don’t have to worry about the latest fad. Let our experts get you just the help you need, when you need it.