2026 Social Media Predictions

2026 Social Media & Content Moderation Outlook: What's Changing and What It Means for Your Brand

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Social platforms are now shaped by tighter regulations, shifting user behavior, and faster-moving trends than most teams can comfortably keep up with. In 2026, the way content is created, monitored, and enforced is changing more quickly and more publicly than ever before. For brands, this isn’t…
How to market on Reddit without getting banned

How to market on Reddit without getting banned

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  When businesses first come to us about managing their Reddit presence, we often hear the same request: "We just want to post about our product." It's understandable—you've built something great, and you want people to know about it. But unfortunately Reddit doesn't work that way. Unlike…
2023 social media moderation trends

Social Customer Service and Moderation Trends for 2023

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Consumers made a drastic change to online shopping and online engagement with brands over the past few years. As a result, companies are seeing an ever-increasing need to meet customers’ expectations for excellence in customer service with speed, availability, and efficiency more than ever. Online…
TikTok moderation

Is your business on TikTok? You need moderation- TODAY!

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TikTok is growing - and if your company is using TikTok to reach potential customers or deliver a message to your community, you know about the growing need to manage the flow of comments coming into your TikTok account.  More than 85% of businesses are using video as a marketing tool.  Today…

The Top Three Social Media Moderation Trends that Will Rule 2019

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As 2018 draws to a close, the trends that ran throughout the year are showing their potential for the year to come. The team at Online Moderation analyzed the tendencies we’ve seen continuing to gain momentum for 2019 and below are our top three: Online Social Customer Support From bit players to…

Social Listening for your heart: 5 Feel-Good Stories for the Holidays

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People often believe that the only purpose of social media listening is to uncover negative customer comments and feedback so that brands can address these issues and enhance their brand image and customer experience. However, many tend to forget all the times social media listening has led to the discovery…
Social Media Analytics

Social Media Analytics: What your Followers can teach you about your Customers

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“80% of companies say they deliver ‘superior’ customer service,” while only “8% of people think these same companies deliver ‘superior’ customer service,” according to HelpScout.  You think you know what your customers want, but most of you don't actually know. How can you take…