Kate Leighton, Author at Online Moderation

About Kate Leighton

This author has yet to write their bio.
Meanwhile lets just say that we are proud Kate Leighton contributed a whooping 3 entries.

Entries by Kate Leighton

Social Customer Service and Moderation Trends for 2023

January 10, 2023 in Brand Protection, Content Moderation, Reputation Management, Social Customer Service, Social Listening /by Kate Leighton

Consumers made a drastic change to online shopping and online engagement with brands over the past few years. As a result, companies are seeing an ever-increasing need to meet customers’ expectations for excellence in customer service with speed, availability, and efficiency more than ever. Online Moderation is the leader in professional moderation and social customer […]

Is your business on TikTok? You need moderation- TODAY!

March 1, 2022 in Brand Protection, Content Moderation, Reputation Management, Social Customer Service, Social Listening, Social Media Channels, Video Moderation /by Kate Leighton

TikTok is growing – and if your company is using TikTok to reach potential customers or deliver a message to your community, you know about the growing need to manage the flow of comments coming into your TikTok account. More than 85% of businesses are using video as a marketing tool. Today more businesses are […]

2022 Trends in Social Media – The Year of Opportunity

February 4, 2022 in Brand Protection, Content Moderation, Reputation Management, Social Customer Service, Social Listening, Social Media Channels /by Kate Leighton